Assistant Store Manager-Retail

Roots; Montreal (administrative region); On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Accommodation during recruitment

Job summary

Roots is a Canadian lifestyle brand known for authenticity and community. The Assistant Store Manager will support store sales, lead by example in service, and help recruit and train staff to deliver a best-in-class Roots experience for customers and employees.

This role requires passion for fashion and a flexible schedule including evenings and weekends. As part of our team, you’ll contribute to a culture of inclusivity and teamwork while helping grow the store’s performance and ensuring a

Qualifications

• 2+ years of management experience in retail apparel.
• Strong sense of style and passion for fashion.
• Proven ability to thrive in a customer-service driven environment focused on selling.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Assist the Store Manager in achieving sales budgets through standards, policies and procedures while delivering exceptional service.
• Lead by example in sales and customer service.
• Assist in recruitment activities for store staff.
• Support training on product knowledge and selling techniques for new and existing staff.
• Execute opening and closing procedures per company policies.
• Motivate the team through coaching and leadership.

Skills

Retail management

Fashion sense

Customer service oriented

Flexible schedule

Job description

POURQUOI REJOINDRE ROOTS ?

Roots est bien plus qu'une marque : c'est une culture et un mode de vie. Nous recherchons des personnes dynamiques qui s'intéressent au commerce de détail et à la mode, mais qui aiment aussi relever des défis et partagent notre vision d'une planète plus sûre, plus propre et plus saine.

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Assistant Store Manager. Reporting to the Store Manager, the Assistant Store Manager creates and maintains the Roots experience for our customers and employees. The ASM supports the Store Manager with all aspects of store operations always modeling and acting in accordance with Roots guiding principles and beliefs.

To be successful, you’ll need to possess:

• 2+ years of retail apparel management experience.
• Great sense of style and a love for fashion.
• Demonstrated ability to strive in an environment that is customer service driven with a focus on selling.
• Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
• Demonstrates the ability to lead by example in sales and customer service.
• Assists the Store Manager in the execution of all recruitment activities.
• Supports the Store Manager in providing product knowledge and selling skills training to new and existing staff.
• Execute opening and closing procedures according to company policies and procedures.
• Ability to motivate team through coaching & leadership.
• Effectively manage time and prioritize tasks to meet the demands of the business.
• Excellent communication (both oral and written) skills.

POURQUOI REJOINDRE ROOTS ?

Roots est bien plus qu'une marque : c'est une culture et un mode de vie. Nous recherchons des personnes dynamiques qui s'intéressent au commerce de détail et à la mode, mais qui aiment aussi relever des défis et partagent notre vision d'une planète plus sûre, plus propre et plus saine.

Au-delà de nos clients, les personnes qui travaillent ici sont au cœur même de notre réussite. Roots est une entreprise où vous pouvez évoluer et profiter des nombreuses opportunités qui se présentent régulièrement. Tous les membres de notre équipe sont encouragés à « étendre leurs racines » (à se développer et à grandir).

CE QUE NOUS RECHERCHONS

Nous recrutons actuellement un(e) assistant(e) gérant(e) de magasin. Sous la supervision du gérant de magasin, l'assistant(e) gérant(e) crée et entretient l'expérience Roots pour nos clients et nos employés. Il/elle seconde le gérant dans tous les aspects des opérations du magasin, tout en incarnant et en respectant les principes directeurs et les valeurs de Roots.

Pour réussir à ce poste, vous devrez posséder :

• Plus de 2 ans d'expérience en gestion dans le secteur de la vente au détail de vêtements.
• Un sens aigu du style et une passion pour la mode.
• Une capacité avérée à s'épanouir dans un environnement axé sur le service à la clientèle et la vente.
• La capacité à travailler selon un horaire flexible pour répondre aux besoins de l'entreprise, y compris les soirs et les fins de semaine.

L'IMPACT QUE VOUS AUREZ

C'est l'occasion de façonner l'avenir de notre entreprise en :

• Aider le gérant de magasin à atteindre les objectifs de vente en appliquant les normes, politiques et procédures de l'entreprise, tout en dépassant les attentes des clients grâce à un service exceptionnel à chaque occasion.
• Faire preuve de leadership par l'exemple en matière de vente et de service à la clientèle.
• Aider le gérant de magasin à mener à bien toutes les activités de recrutement.
• Soutenir le gérant de magasin en formant le personnel (nouveau et actuel) aux produits et aux techniques de vente.
• Exécuter les procédures d'ouverture et de fermeture conformément aux politiques et procédures de l'entreprise.
• Motiver l'équipe grâce au coaching et au leadership.
• Gérer efficacement son temps et établir des priorités pour répondre aux besoins de l'entreprise.
• Posséder d'excellentes compétences en communication (orale et écrite).

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.