Assistant Store Manager - Promenades St-Bruno

RW&CO; Saint-Bruno; On-site; CAD 45,000 - 54,000; Full time

Benefits offered by this job

Congés payés

Bien-être

Bonus mensuel

Évolution professionnelle

Remboursement études

Réductions magasin

Parrainage

Job summary

RW&CO, marque de mode accessible, recherche un(e) Assistant Store Manager pour diriger l'équipe et les opérations quotidiennes en magasin. Vous serez responsable du service client, du suivi des KPI, du recrutement et de la formation, tout en garantissant une expérience client exceptionnelle et le respect des standards de présentation.

Ce rôle exige au moins 2 ans de gestion d'équipe en retail, une excellente organisation et disponibilité en soirées/weekends, avec un salaire annuel indiqué entre

Qualifications

• Au moins 2 années d'expérience en gestion d'équipe dans le retail ou un environnement orienté client.
• Capacité à offrir une expérience client exceptionnelle et à mobiliser l'équipe sur les standards de service.
• Excellentes compétences d'organisation, de planification et de gestion des priorités.

Responsibilities

• Soutenir et coacher l'équipe sur le terrain pour maintenir un niveau élevé de performance.
• Assurer une expérience client remarquable et résoudre les problématiques rapidement.
• Gérer les ventes, les KPI et les initiatives opérationnelles quotidiennes.

Skills

Gestion d'équipe

Service client

Organisation

Ventes et performance

Flexibilité horaires

Maîtrise POS/ERP/ATS

Education

Diplôme d'études secondaires

Tools

POS

ERP

ATS

MS Office

Job description

Reitmans, RW&CO, and PENN. Penningtons.

Description de l'entreprise

RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.

Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Description du poste

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Key Responsibilities

• Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
• Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimise product displays to maximise sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Scheduling & Floor Support: Assist in planning effective floor coverage, organising daily tasks, and delegating as needed to maintain smooth operations.
• Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Qualifications

• 2+ years of experience in team management or supervision in a retail or customer-focused environment.
• Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
• Strong skills in organization, planning, and prioritization.
• Ability to maintain a high level of performance and quality under pressure.
• Proven ability to lead a team toward achieving objectives.
• Solid skills in driving strong sales performance.
• Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Informations supplémentaires

What Sets Us Apart

Salary: $45,000 - $54,000 (rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
• Well-Being First: Access a comprehensive benefits program designed to take care of you
• Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
• Career Advancement*: Opportunities for professional growth and career development
• Tuition Reimbursement*: Invest in your future with financial support for your education
• Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
• Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.