Assistant Store Manager - Oshawa Centre

Reitmans (Canada) Limited; Oshawa; On-site; CAD 46,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Benefits program

Monthly bonus

Career advancement

Tuition reimbursement

Employee discounts

Referral program

Job summary

Reitmans Canada Limited is seeking an Assistant Store Manager in Oshawa to lead a dynamic team and drive store performance. Reporting to the Store Manager, you will coach staff, elevate the customer experience, and ensure operational excellence across inventory, visuals, and compliance.

Your role focuses on developing talent, optimizing floor coverage, and supporting omnichannel initiatives to maximize sales while upholding the brand’s commitment to inclusive fashion and exceptional service.

Qualifications

• Minimum 2 years of team management or supervision in retail or customer-focused settings.
• Capable of delivering exceptional customer experience and motivating the team to maintain high service standards.
• Strong organizational, planning, and prioritization skills.
• Ability to maintain high performance and quality under pressure.
• Proven ability to lead a team toward achieving objectives.
• Strong sales performance driving capabilities.
• Excellent multitasking in a dynamic environment.
• Passion for fashion with good sense of style and knowledge of trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability including evenings, weekends, and holidays.
• Able to stand for long periods, lift up to 40 lbs/18 kg, and use a step ladder up to 3 m.
• High school diploma required.

Responsibilities

• Inspire and develop a high-performing team on the sales floor.
• Deliver outstanding customer experiences and drive satisfaction.
• Monitor KPIs, identify opportunities, and support store goals.
• Participate in hiring, onboarding, and training; support performance management.
• Manage inventory, compliance, and store procedures.
• Maintain an appealing, compliant visual and merchandising setup.
• Propose quick, tailored solutions to challenges; drive improvements.
• Lead by example to promote teamwork and dress code adherence.
• Help plan floor coverage and daily task delegation.
• Support omnichannel initiatives to boost sales and CX.

Skills

Team management

Customer experience

Organization & planning

Sales performance

Multitasking

Fashion knowledge

POS/ERP/ATS/MS Office

Availability

Physical stamina

Education: High school diploma

Education

High school diploma

Tools

POS/ERP/ATS/Microsoft Office

Job description

With a strong online presence and more than 200 stores across the country,Reitmansdelivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long-standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands —Reitmans, RW&CO, and PENN. Penningtons.

Job Description

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Key Responsibilities

• Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
• Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
• Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Qualifications

• 2+ years of experience in team management or supervision in a retail or customer-focused environment.
• Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
• Strong skills in organization, planning, and prioritization.
• Ability to maintain a high level of performance and quality under pressure.
• Proven ability to lead a team toward achieving objectives.
• Solid skills in driving strong sales performance.
• Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Additional Information

What Sets Us Apart

Salary: $46,000 - $54,000(rate may be greater based on relevant experience)

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
• Well-Being First: Access a comprehensive benefits program designed to take care of you
• Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
• Career Advancement*: Opportunities for professional growth and career development
• Tuition Reimbursement*: Invest in your future with financial support for your education
• Enjoy up to 70% off*on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!

*Certain conditions apply

Reitmans (Canada) Limitedis an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

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