Assistant Store Manager - Oshawa Centre

Lindt & Sprüngli (Canada), Inc; Oshawa; On-site; CAD 47,000 - 60,000; Full time

Benefits offered by this job

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Corporate Gym Discount Rates

Wellness Program

Chocolate!

Job summary

Lindt & Sprüngli (Canada), Inc is seeking an Assistant Store Manager for their Oshawa Centre location. The role involves managing daily shop operations, supporting corporate sales growth, and ensuring exemplary customer service.

Qualifications include five years of retail sales experience, with management experience preferred. The position offers a salary range of $47,000-$60,000 CAD per annum plus a performance-based bonus and comprehensive benefits including health and dental plans.

Qualifications

• Minimum of five years of experience in retail sales, including management or supervisory experience.
• 1 to 2 years of experience in a retail management role with 2 to 5 years of overall retail experience.
• Experience in inventory control and order management.

Responsibilities

• Assist with the management of the daily operations of the Lindt Chocolate Shop.
• Support training on sales techniques and product knowledge.
• Supervise store employees to maximize customer service, sales, and profitability.

Skills

Customer service and sales skills

Strong communication skills

Multitasking

Computer proficiency in MS Office

Education

Post-secondary education

Job description

Why Lindt Canada?

Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it's a pretty sweet deal.

Assistant Store Manager

Location: Oshawa Centre

Responsibilities

• Assist with the management of the daily operations of the Lindt Chocolate Shop
• Support the generation and growth of corporate sales
• Uphold the values of exemplary customer service by modeling appropriate behaviours and establishing clear service standards
• Monitor sales performance and labour requirements daily to maximize store profitability without compromising customer service
• Assist with recruitment activities including interviewing and hiring Retail Sales Associates
• Supervise store employees to maximize customer service, sales, and profitability
• Support training on sales techniques and product knowledge
• Order merchandise and supplies in a timely manner with a focus on inventory management and loss prevention
• Reconcile daily cash with sales receipts and complete daily paperwork, payroll, accounting, and store administration tasks
• Develop and apply in-depth knowledge of products and sales data to achieve sales targets while controlling expenses
• Support ongoing performance management, including assisting with employee performance reviews
• Maintain store merchandising presentation in line with company standards
• Maintain high standards for cleanliness and food and product safety
• Manage cash handling, inventory ordering, and related retail administrative duties

Requirements and Qualifications

• Post‑secondary education
• Minimum of five years of experience in retail sales, including management or supervisory experience
• Experience in inventory control and order management
• 1 to 2 years of experience in a retail management role with 2 to 5 years of overall retail experience
• Previous experience in merchandising or visual presentation
• Ability to multitask and manage multiple priorities in a fast‑paced environment
• Excellent customer service and sales skills
• Strong oral and written communication skills
• Strong computer proficiency in MS Office
• Demonstrated ability to go above and beyond to deliver exceptional customer service
• Passion for chocolate

Salary and Rewards Package

Standard hiring range: $47,000–$60,000 CAD per annum with a 10% performance‑based bonus. Salary may vary based on market location and job‑related factors.

Benefits

• Health and Dental Plan
• Retirement Savings Plan
• Employee Assistance Program
• Corporate Gym Discount Rates
• Wellness Program
• Chocolate!

Legal and Accommodation Notice

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.