Assistant Store Manager — Lead Teams & Customer Experience

Carter's; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading children's apparel retailer in Toronto seeks an Assistant Store Manager to enhance customer experience and lead a team. This role involves managing store operations, coaching employees, and developing customer loyalty while maintaining a positive workplace. Candidates should have supervisory experience and strong communication skills. Competitive hourly pay ranges from $19.80 to $26.50 based on experience.

Benefits

Health benefits

30% discount on products

Paid time off

Parental leave

Professional development programs

Qualifications

• Minimum of 1 year of retail or related management experience.
• Demonstrated leadership and customer engagement skills.
• Ability to lift 40 pounds as needed with frequent bending and stooping.

Responsibilities

• Manage customer focus on the sales floor.
• Welcome and assist customers with products.
• Foster an inclusive environment for employees and customers.
• Coach team members to meet service standards.
• Drive business results through efficient communication.

Skills

Positive and solutions-oriented mindset

Effective verbal and written communication skills

Leadership and supervisory skills

Customer engagement skills

Proficient in computer and technology

Education

High school diploma

Tools

Outlook

Excel

Job description

A leading children's apparel retailer in Toronto seeks an Assistant Store Manager to enhance customer experience and lead a team. This role involves managing store operations, coaching employees, and developing customer loyalty while maintaining a positive workplace. Candidates should have supervisory experience and strong communication skills. Competitive hourly pay ranges from $19.80 to $26.50 based on experience.