Assistant Store Manager — Grow Teams | 40% Discount

Bath & Body Works; Toronto; On-site; CAD 60,000 - 76,000; Full time

Benefits offered by this job

40% merchandise discount

Tuition Assistance Program

Performance-based bonus

Job summary

Bath & Body Works in Toronto is seeking an Assistant Store Manager to collaborate with the Store Manager in developing top talent, delivering exceptional customer experiences, and driving growth across the store. You will lead a team of associates, set performance goals, and ensure consistent execution of operations.

The role emphasizes coaching, customer-first selling, and strong communication. Flexibility for varied shifts evenings, weekends, and holidays is expected as part of a dynamic

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, open to feedback, and adaptable.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations and goals.
• Act as manager on duty to address customer experience, vendor relations, or maintenance issues.
• Partner with sales leadership to support action plans and implement operational activities.
• Lead floorset direction to showcase the product story and optimize the business.
• Perform opening/closing routines including deposits and receipt of shipments.
• Set daily direction for the team and provide performance feedback.
• Meet payroll targets by maintaining selling floor coverage and focus on results.
• Inspire exceptional in-store customer experiences through selling behaviors and product knowledge.
• Train, coach, and motivate associates to improve selling and customer experience.

Skills

Sales leadership

Customer experience

Store management

Customer-focused selling

Communication skills

Coaching

De-escalation

Shift flexibility

Education

High school diploma / GED or equivalent

Job description

Bath & Body Works in Toronto is seeking an Assistant Store Manager to collaborate with the Store Manager in developing top talent, delivering exceptional customer experiences, and driving growth across the store. You will lead a team of associates, set performance goals, and ensure consistent execution of operations.

The role emphasizes coaching, customer-first selling, and strong communication. Flexibility for varied shifts evenings, weekends, and holidays is expected as part of a dynamic