Assistant Store Manager - Bayshore Shopping Centre

Claire's; Ottawa; Presencial; CAD 30.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Employee Discount on Claire's products

Advancement opportunities and career发展

Inclusive work environment

Descripción de la vacante

Claire's in Ottawa is seeking an Assistant Store Manager to lead sales, engage customers, and oversee daily store operations. The role includes training in piercing services, promoting brand representation, and coaching team members to meet goals.

Candidates should have retail management experience, strong selling skills, and a passion for fashion and self-expression. This is a full-time, on-site position offering a competitive hourly wage and benefits.

Formación

• Minimum of 1 year of retail management experience preferred, with a proven ability to drive sales and support team success.
• Strong communication and selling skills to engage customers and close sales.
• Willingness to become a trained piercing specialist and provide expert guidance to customers.

Responsabilidades

• Sales Leadership & Profit Growth: drive store sales by delivering an outstanding customer experience and implementing promotions.
• Customer Engagement & Experience: provide personalized styling advice and enhance the shopping journey.
• Expert Piercing Services: participate in training to offer safe, professional piercing services.
• Operational Excellence: maintain inventory accuracy, process transactions efficiently, and keep the store visually appealing.
• Team Support & Sales Coaching: train and motivate team members to achieve sales goals.
• Trend-Driven Brand Representation: represent Claire's with enthusiasm and translate trends into product recommendations.

Conocimientos

Sales Leadership

Customer Engagement

Piercing Services

Retail Management

POS Operations

Team Coaching

Brand Representation

Inventory Control

Cash Handling

Communication

Educación

High School Diploma

Herramientas

POS System

Descripción del empleo

• Location 100 BAYSHORE DRIVE SPC T55B,OTTAWA, ON, K2B 8C1,Canada
• Base Pay $21.50 - $25.10 / Hour
• Employee Type Full Time Non-Exempt

Description

Assistant Store Manager Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance.
• Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey.
• Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

About You

• Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
• Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences.
• Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
• Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
• Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.
• Ability to Work Independently: You're self-motivated, organized, and can take charge when needed.

Job Requirements

• You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
• You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience.
• You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
• You are passionate about providing our customers with opportunities to express themselves freely every day.
• You are energized by interacting with customers and stive to provide excellent service throughout their visit.
• You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
• You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
• You're a driven team player with a positive attitude and willingness to learn.
• You're self-motivated and organized, as some of our stores may require you to work alone at times.
• You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
• You can create a curated fashion look with product during your shift.

Perks and Benefits

• Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
• Generous employee discount on Claire's products
• Opportunities for advancement and career development
• Fun and inclusive work environment with supportive teammates

Candidate Journey

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Summary

Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email [e-mail] . Only messages sent for this purpose will be considered.