assistant store manager

Pandora Jewelry; Toronto; On-site; CAD 56,000; Full time

Job summary

A global jewelry brand in Toronto seeks an experienced Assistant Store Manager to uphold sales goals and foster team performance. Ideal candidates are results-oriented leaders with at least 2 years in high-performance environments. Candidates should possess strong communication skills, time management capabilities, and knowledge of retail operations. The role comes with a competitive salary, benefits including a 401(k) plan, and opportunities for learning and development.

Benefits

Competitive base salary with bonus opportunities

401(k) retirement plan

Comprehensive medical, dental, and vision coverage

Learning and development programs

Paid time off including vacation and holidays

Qualifications

• At least 2 years of experience in a high-performance selling environment.
• Ability to engage and charm an audience with communication skills.
• Flexibility to work during nights, weekends, and holidays.

Responsibilities

• Act as a brand ambassador to support the Store Manager.
• Exceed individual and store sales goals.
• Engage with customers to build brand loyalty.
• Coach and inspire the sales team for performance.
• Uphold merchandising and retail operational standards.

Skills

Results-oriented leadership

Strong communication skills

Analytical thinking

Time management

Retail experience

Tools

Microsoft Office 365 Suite

Retail POS systems

Job description

Assistant Store Manager – Pandora Jewelry

Location: Toronto, ON

Employment type: Permanent, Full‑time | Salary: $56,000 • Starts as soon as possible • Vacancy: 1

As the largest jewelry brand in the world, Pandora empowers people to express themselves through exceptional jewelry. As the Assistant Store Manager, you will act as the ultimate brand ambassador, supporting the Store Manager to deliver success in store and create unforgettable shopping experiences.

Job Responsibilities

• Embrace the store culture, showcasing passion for the brand and serving as an extraordinary brand ambassador.
• Dare to exceed individual and store sales goals by building genuine connections with customers.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build a network and bring the best talent into Pandora through seasonal and core hiring.
• Uphold merchandising and retail operational standards to ensure a smooth and on‑brand operation.
• All other duties as assigned.

Qualifications

• Results‑oriented leader with at least 2 years of experience in a high‑performance selling environment.
• Strong communication skills, both written and verbal, with the ability to charm and captivate an audience at all levels.
• Sharp business acumen with analytical thinking that delivers positive results.
• Master of time management, prioritizing tasks and delegating efficiently.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail POS systems.
• Minimum age 18 and eligible to work in Canada.
• Flexible work schedule that includes nights, weekends, and holidays; able to stand for extended periods and lift 50+ pounds.

Benefits

• Competitive base salary with bonus opportunities.
• 401(k) retirement plan.
• Comprehensive medical, dental, and vision coverage.
• Short‑ and long‑term disability, basic life and accidental death & dismemberment insurance.
• Annual anniversary gift cards and product discounts.
• Learning and development programs, including LinkedIn Learning and tuition reimbursement.
• Paid time off: vacation, personal, sick, birthday, celebration days, and holidays.