Assistant Store Manager

Las Vegas Petroleum; San Juan de Terranova; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading operator of travel centers in St. John's is seeking an enthusiastic Assistant Store Manager to support daily store operations, enhance customer service, and manage staff. Ideal candidates will have strong leadership and communication skills, with previous retail experience being preferred. This role ensures compliance with health and safety regulations and focuses on achieving operational goals within a dynamic environment.

Qualifications

• Previous experience in retail or customer-facing role preferred.
• Strong leadership skills with ability to motivate a diverse team.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist in overseeing daily operations and compliance with policies.
• Deliver prompt and professional service to all customers.
• Support recruiting, training, and development of retail associates.
• Assist in managing inventory levels and stock replenishment.
• Support Manager in achieving sales and profit goals.
• Ensure compliance with safety and health regulations.

Skills

Leadership

Customer Service

Communication

Inventory Management

Time Management

Education

High school diploma or equivalent

Degree in business or management

Tools

Point-of-sale systems

Job description

Las Vegas Petroleum is a dynamic operator of travel centers, gas stations, and convenience stores dedicated to providing exceptional service across our locations. We are expanding our corporate team and are searching for an enthusiastic Assistant Store Manager to join our team. In this role, you will assist the Store Manager in the day-to-day operations of the store, ensuring optimal performance through effective staff management, inventory control, and customer service. This position is crucial in promoting a positive shopping experience for our customers and meeting our operational goals.

Key Responsibilities

Store Operations Support

• Assist in overseeing daily operations and ensuring compliance with company policies.
• Help manage opening and closing procedures, including cash handling.
• Maintain store cleanliness, organization, and ensure a welcoming shopping environment.

Customer Service Excellence

• Deliver prompt, friendly, and professional service to all customers.
• Resolve customer inquiries and complaints effectively.
• Foster a culture of exceptional customer experiences among team members.

Staff Management

• Support recruiting, training, and development of retail associates.
• Assist in scheduling staff to meet customer demand.
• Motivate and lead the team to ensure high performance.

Inventory Management

• Assist in managing and monitoring inventory levels to drive sales.
• Help with stock replenishment and ensure proper product displays.
• Perform inventory audits to minimize loss and improve accuracy.

Sales and Financial Oversight

• Support the Store Manager in achieving sales and profit goals.
• Monitor store performance metrics and recommend improvements.
• Assist in managing operating expenses and budgets.

Health and Safety Compliance

• Ensure compliance with safety and health regulations.
• Assist in training staff on health and safety protocols.
• Promote a safe working environment for staff and customers alike.

Qualifications

• High school diploma or equivalent required; degree in business or management preferred.
• Previous experience in retail or a similar customer-facing role is preferred.
• Strong leadership skills with the ability to motivate a diverse team.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Knowledge of retail operations, inventory management, and customer service practices.
• Basic understanding of financial principles and sales strategies.
• Competent in using point-of-sale systems and other retail technology.
• Flexible availability to work various shifts, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry items weighing up to 30-50 pounds.
• Comfortable performing physical tasks such as stocking shelves and cleaning.