Assistant Store Manager

Dollarama; Sainte-Sophie; Presencial; CAD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Company matched pension plan

Tailor-made training program

Career development opportunities

Descripción de la vacante

Dollarama in Sainte-Sophie, Canada, is seeking an Assistant Store Manager to support daily retail operations and help drive sales toward targets. The role acts as Manager on Duty in the Store Manager’s absence, ensuring customer satisfaction and team performance.

You will assist with staffing, training, merchandising, cash handling, and maintaining store standards in a fast-paced environment. Open availability and leadership skills are essential for this full-time position.

Formación

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).

Responsabilidades

• Assists Store Manager with operations and staff management.
• Merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Cash management and store opening/closing duties.
• Assign tasks and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.

Conocimientos

Retail experience

Supervisory experience

Open availability

Descripción del empleo

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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