Assistant Store Manager

Michaels; Saanich; On-site; CAD 52,000 - 65,000; Full time

Job summary

The Michaels Companies store on Vancouver Island–Saanich, BC seeks an experienced retail leader to oversee daily operations, lead a team, and deliver sales and profit objectives. You will drive inventory accuracy, plan execution, and customer-centric service in a fast-paced retail environment.

You will collaborate with the Store Manager to supervise team members, manage scheduling, and ensure adherence to SOPs while promoting a safe, compliant, and engaging store experience.

Qualifications

• Retail management leadership experience.

Responsibilities

• Assist the Store Manager to deliver sales plan and profit objectives and supervise team KPI attainment.
• Assist in leading SOPs, company programs, and policy execution to ensure compliance; hold staff accountable.
• Hire, train and evaluate Team Members; develop talent for advancement.
• Coach Team Members and manage performance/disciplinary actions as needed.
• Plan workloads with scheduling, time-off approvals, and store coverage.

Skills

Retail management

Job description

Store - VANCOUVER ISLAND-SAANICH, BC

Provide a well merchandised and well in-stock store by supervising and leading and supporting Team Members in their implementation of our inventory management processes. Lead the operational processes to deliver sales and profits while protecting our assets. Assist in supervising and leading a team of well-trained team members to deliver a customer centric shopping experience.

Major Activities

• Assist the Store Manager to deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Hire, train and evaluate Team Members to achieve results; identify talent and develop Team Members and other Department Managers for advancement; utilize the leadership competencies for continued self-development
• Coach Team Members, and where necessary, lead the performance management/disciplinary process of Team Members.
• Workload planning, assist the Store Manager with planning, scheduling and execution of store workload, supervising and directing Team Members, including scheduling their hours of work, vacation scheduling and approving time off.

• Lead and manage freight flow process to ensure truck standards are followed
• Lead and manage the inventory management processes in store
• Oversee planogram (POG) execution
• Lead and manage merchandise operations to include omni channel
• Lead and manage shrink and safety programs.

• Oversee the visual merchandising standards in store and execution of feature space and seasonal layouts

• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

• Serve as Manager on Duty (MOD)
• Other duties as assigned

Preferred Type of experience the job requires

• Retail management leadership experience

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Total Base Pay Range for this Position:

$51,500.00 - $65,300.00

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.