Assistant Store Manager

J.D. Irving, Limited; Riverview; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading retail company in Riverview, Canada, is seeking an Assistant Store Manager to oversee store operations. You will maintain safety standards, drive financial results, and ensure a top-notch customer service experience while developing your team. The ideal candidate will have 5 years of retail management experience and excellent communication skills. Join us to foster connections and innovate within the team.

Qualifications

• 5 years of retail management experience required.
• Excellent verbal and written communication skills.
• Exceptional customer service skills needed.
• Ability to leverage technology for project management and problem solving.
• Openness to continuous improvement and personal learning.
• Flexible schedule required.

Responsibilities

• Demonstrate sensitivity to customer needs.
• Engage and motivate team members.
• Continuously innovate for great results.
• Communicate with honesty and integrity.
• Foster connections through trust.

Skills

Retail management experience

Communication skills

Customer service skills

Technology leverage for problem solving

Tools

Microsoft Office Suite

Job description

Here at Kent, we know our success is based on the effective leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. Assistant Store Managers are responsible for all operations throughout the store, which includes maintaining safety standards, delivering financial results, merchandising, providing a first-class customer service experience, and developing their people.

Qualifications

• 5 years retail management experience.
• Excellent communication skills, verbal and written.
• Exceptional customer service skills.
• Ability to leverage technology for project management, analysis and solving problems (including Microsoft Office Suite).
• Openness to continuous improvement and responsibility for independent learning.
• Flexible schedule based on retail needs.

Responsibilities

• Demonstrate sensitivity to customer needs and willingness to build sincere relationships.
• Engage and motivate team members with energy/optimism, through company vision and effectively promote leadership at all levels.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results and implement process improvements.
• Communicate with honesty and integrity, and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.