Assistant Store Manager

Carter's Inc.; Prince Albert; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Health benefits

30% employee discount on Carter’s and子

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter’s Careers in Canada is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll greet customers, introduce them to our baby essentials, and support them through the shopping journey with warmth and care.

You’ll lead a welcoming, inclusive team, coach colleagues on product features and service standards, and help manage daily store operations, merchandising, and KPIs to strengthen local loyalty.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma.
• Ability to lift 40 pounds as needed and stand for extended periods.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while modeling service standards and omnichannel experience.
• Analyze the business and drive KPIs with the team to improve results.
• Assist the Store Manager with recruiting, training, and development of store staff.
• Plan, track, and report tasks and financial results using company tools.
• Collaborate with the Store Manager on merchandising standards and promotions.
• Build customer loyalty through company programs and drive loss prevention.

Skills

Leadership

Customer engagement

Supervisory skills

Excel

Outlook

Retail management

Education

High school diploma

Tools

Excel

Outlook

Job description

Love what you do. Carter’s Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What we love about Carter’s:

• Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
• Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team.
• We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.
• A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families.
• Caring, teamwork, flexibility, and growth are what make us different.
• What’s not to love?

Benefits we love:

• Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
• Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!

What you’ll do:

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Build customer loyalty through Company sponsored programs.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma.
• You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s for all:

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.