Assistant Store Manager

Sally Beauty Holdings, Inc; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading beauty supplier in Ottawa is seeking an Assistant Store Manager to support the Store Manager and ensure exceptional customer experiences. The perfect candidate will have a strong background in retail, a passion for beauty, and proven sales management skills. You will oversee store operations, manage the team, and ensure a welcoming environment. Join a creative, dynamic team with opportunities for growth and generous employee perks.

Benefits

Generous product discount

Free sample products

Medical, dental, and vision

Vacation and holiday time

Qualifications

• At least 2 years of customer service/retail sales experience and 1 year of previous sales management experience.
• Previous experience in operational, financial, and performance management.
• Must be 18 years of age or older.
• Passion for all things hair and beauty!

Responsibilities

• Manage talent and inspire the team to enhance customer experience.
• Oversee all store operations, meet sales goals, control expenses.
• Ensure safety and security procedures are followed.
• Maintain the store’s appearance and presentation.

Skills

Customer service

Sales management

Team leadership

Cosmetology knowledge

Job description

Overview

SALLY ASSISTANT STORE MANAGER- CANADA :

By working at Sally Beauty Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!!

At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Responsibilities

Your role as an Assistant Store Manager :

As an Assistant Manager you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. We are looking for passionate beauty leaders who are looking to support and help run one of our stores.

• When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
• You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
• You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
• You will make sure your store always looks its best!

Why you’ll love working here :

• The people are creative, fun, and passionate about beauty.
• Generous product discount and free sample products.
• You will receive a great education regarding our products.
• You will have ample opportunity for growth.
• You may qualify for one or more of the following – medical, dental, vision, RRSP, vacation, sick and stat holiday time depending on the average hours worked.

Qualifications to be a Store Manager :

• At least years of customer service / retail sales experience and year of previous sales management experience.
• Previous experience in operational, financial and performance management.
• Cosmetology license is a plus – but not required.
• Must be years of age or older.
• Passion for all things hair and beauty!

Requirements : Legal wants you to know :

• Must be able to lift up to lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.

Working Conditions / Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.