Assistant Store Manager

Dollarama; Montreal; Presencial; CAD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Pension plan

Training program

Career development

Full-time eligibility policy

Descripción de la vacante

Dollarama in Montreal, QC is seeking an Assistant Store Manager to support daily retail operations, drive customer satisfaction, and help achieve sales targets. You will act as Manager on Duty in the Store Manager’s absence and lead a team across shifts.

You will assist with merchandising, staff coaching, and performance management while ensuring safety and policy compliance. This is a full-time role offering benefits and growth opportunities.

Formación

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsabilidades

• Assist the Store Manager with daily operations and staff management.
• Help with merchandising, stocking, and unpacking shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management and opening/closing duties.
• Assign tasks and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Ensure adherence to policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Conocimientos

Retail experience

Supervisory/management

Open availability

Leadership

Communication

Multitasking

Descripción del empleo

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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