Assistant Store Manager

Dollarama; Kingsville; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension

Tailor-made training

Career development

Job summary

Dollarama in Kingsville, Ontario, is seeking an Assistant Store Manager to support daily retail operations, drive customer satisfaction, and meet sales goals. You will act as Manager on Duty in the Store Manager’s absence and lead a team in a fast-paced store environment.

The role requires leadership, strong communication, and the ability to multitask while maintaining high standards of service and store presentation. This position offers full-time hours with competitive pay and benefits.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management and opening/closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting performance evaluations and providing feedback.
• Adhering to company policies and safety standards.
• Maintaining visual merchandising standards.
• Hiring and performance management.

Skills

Leadership

Staff management

Customer service

Merchandising

Training and development

Cash handling

Scheduling

Hiring

Store safety

Visual merchandising

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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