Assistant Store Manager

J.D. Irving, Limited; Fredericton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company in Fredericton is seeking an Assistant Store Manager to oversee store operations, ensuring exceptional customer service and team leadership. The ideal candidate will have at least 5 years of retail management experience and demonstrate strong communication and customer service skills. This role requires flexibility and a willingness to foster a positive team environment.

Qualifications

• 5 years of experience in retail management.
• Exceptional communication skills, both verbal and written.
• Strong abilities in customer service and relationship building.

Responsibilities

• Demonstrate sensitivity to customer needs.
• Engage and motivate team members.
• Lead process improvements with an entrepreneurial spirit.

Skills

Retail management experience

Excellent communication skills

Customer service skills

Technology utilization for project management

Openness to continuous improvement

Flexibility in schedule

Tools

Microsoft Office Suite

Job description

Overview

Here at Kent, we know our success is based on the effective leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own.Assistant Store Managersare responsible for all operations throughout the store, which includes maintaining safety standards, delivering financial results, merchandising, providing a first-class customer service experience, and developing their people.

Qualifications

• 5 years retail management experience.

• Excellent communication skills, verbal and written.

• Exceptional customer service skills.

• Ability to leverage technology for project management, analysis and solving problems (including Microsoft Office Suite).

• Openness to continuous improvement and responsibility for independent learning.

• Flexible schedule based on retail needs.

Responsibilities

• Demonstrate sensitivity to customer needs and willingness to build sincere relationships.

• Engage and motivate team members with energy/optimism, through company vision and effectively promote leadership at all levels.

• Possess an entrepreneurial spirit and continuously innovate to achieve great results and implement process improvements.

• Communicate with honesty and integrity, and create the space for others to do the same.

• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

• Foster connection by putting people first and building trusting relationships.