Assistant Store Manager

Dollarama; British Columbia; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation package

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama is seeking an Assistant Store Manager in British Columbia to support daily retail operations, drive sales, and act as Manager on Duty when needed. The role focuses on staff leadership, merchandising, customer service, and ensuring compliance with policies and safety standards.

Ideal candidates have strong leadership, excellent communication, and the ability to multitask in a fast-paced environment. Open availability for day, evening, and weekend shifts is required.

Qualifications

• Minimum two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability to cover day, evening, weekend shifts.
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Support Store Manager in overseeing daily retail operations and staff management.
• Assist with merchandising, stocking, and processing shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash handling and store opening/closing duties as needed.
• Assign tasks and ensure store safety and cleanliness.

Skills

Leadership

Customer service

Merchandising

Training & coaching

Cash handling

Safety compliance

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.