Assistant Store Manager

Loblaw Companies Limited; Amherst; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive training

Competitive benefits

Job summary

Loblaw Companies Limited in Amherst, Nova Scotia is seeking an Assistant Store Manager to lead colleagues in providing outstanding customer service. This role includes responsibilities like resolving customer complaints and managing the store’s inventory. The ideal candidate will promote a workplace of inclusiveness while achieving productivity and profitability.

Key qualifications include strong communication skills and the ability to work in a fast-paced environment. Loblaw offers a competitive salary ranging from $60,000 to $70,000 annually, emphasizing diversity and inclusivity in hiring practices.

Qualifications

• Demonstrates understanding of the organization’s mission and strategies.
• Acts in accordance with policies and procedures.
• Complies with health and safety regulations.

Responsibilities

• Provide excellence in customer service and manage colleagues.
• Resolve customer complaints effectively.
• Encourage store colleagues to take ownership of their performance.

Skills

Good communication/presentation skills

Ability to work in a fast pace environment

Effective verbal and written skills

Detail oriented

Job description

Why is this role important:

Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing colleagues and effectively planning.

What you’ll do:

• Present themselves as a role model when providing efficient and courteous customer service.
• Resolve and manage customer complaints effectively and according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.
• Encourage store colleagues to take ownership for their performance and career development plans; follow up on a regular basis.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervise the activities of the stores merchandising efforts.
• Accountable for promoting Shoppers Home Health Care sales of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals, groups and institutions.
• Manage and maintain materials and stocked product inventory.
• Planning and implementing events successfully.
• Achieves staffing objectives by recruiting and evaluating job candidates.
• Scheduling colleagues efficiently to improve productivity, profitability and margins.
• Continuously training staff effectively to encourage them to meet company standards.
• Protecting company assets and improving profitability by developing and implementing security and safety programs for colleagues and customers.
• Pursue succession planning to ensure that colleagues are constantly developed to fill each needed role.
• Ensure colleagues awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging.

What you bring:

• Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.
• The ability to develop and maintain client contacts.
• Ability to work in a fast pace environment.
• Complies to health and safety regulations.
• Demonstrates a commitment to achieving meaningful results.
• Displays unwavering commitment to our values.
• Demonstrates understanding of the organization’s mission and strategies.
• Acts in accordance with policies and procedures.
• Detail oriented.
• Effective verbal and written skills.
• Ability to work independently.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

Veuillez noter

Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $70,000.00 / 60.000,00$ - 70.000,00$ (per year / par an) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.