assistant spa manager

PH8 Beauty Boutique Ltd; Yellowknife; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local beauty establishment in Yellowknife is seeking an experienced team leader to manage daily operations and ensure excellent customer service. Responsibilities include staff supervision, financial planning, and addressing customer concerns. The ideal candidate has a certificate or diploma in a relevant field and some experience in a similar environment.

Qualifications

• 7 months to less than 1 year of experience in a beauty shop or aesthetic services.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Establish or implement policies and procedures for staff.
• Plan and control budget and inventory.
• Manage contracts for advertising or marketing strategies.
• Hire, train and supervise staff.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Judgement

Organized

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• 7 months to less than 1 year

Work setting

• Beauty shop or aesthetic service

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns

Supervision

• 5-10 people

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Work Term

• Permanent

Work Language

• English

Hours

• 32 to 40 hours per week