Assistant Resident Manager 2-Person Team (Edmonton)

Realstar; Edmonton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading property management firm in Edmonton seeks an Assistant Resident Manager for a two-person team. This role offers onsite living and a schedule of four weekdays and every other weekend. Responsibilities include property cleaning, minor repairs, and exceptional customer service. The ideal candidate has strong customer service skills and may have prior property management experience. Join a diverse team with opportunities for training and career development.

Benefits

Competitive Salary

Rent-free apartment suite

Employer paid benefits

Quarterly performance bonuses

Annual bonuses

Extensive training programs

Gym membership discount

Career development opportunities

Inclusive work environment

Annual holiday parties

Summer BBQs

Qualifications

• Ability to lift up to 50lbs.
• Experience with minor maintenance repairs.
• Good written and verbal communication skills.

Responsibilities

• Clean common areas of the property.
• Perform minor maintenance repairs.
• Prepare vacant apartments for new residents.
• Provide exceptional customer service.
• Assist with leasing suites.
• Respond to on-call requests.

Skills

Customer service skills

Property management experience

Professional appearance

Knowledge of cleaning materials safety

General cleaning duties

Basic computer skills

Communication skills

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/

Realstar is currently seeking an Assistant Resident Manager 2-Person Team to join us at one of our properties in Edmonton. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on‑call evening shifts.

What We Offer To Employees

• Competitive Salary
• Rent‑free, apartment suite
• Employer paid benefits
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work‑smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

The Opportunity

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Assistant Resident Managers play an important role in the successful operation of a residential rental building under our management.

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on‑call requests

Qualifications

• Strong customer service skills
• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

#RS
We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.