Assistant Reataurant Manager

Chuck E. Cheese International; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Chuck E. Cheese’s, operated by CEC Entertainment, seeks an Assistant Manager to lead a high-energy team focused on delivering exceptional guest experiences. You will drive daily operations, schedule staff, ensure cleanliness and safety, and manage costs across AOI areas such as Kitchen, Sales, Showroom and Gameroom.

The role emphasizes coaching, communication, and integrity while aiming to maximize guest satisfaction and profits in a fast-paced family entertainment environment in Canada.

Qualifications

• Must be able to work 40 hours a week
• Must be at least 21 years of age or older (subject to local law)
• Minimum of one year of experience managing people, preferably in food service OR opening coordination experience for at least six months

Responsibilities

• Make daily decisions on time management, staff scheduling, cleanliness and service standards
• Build sales by recruiting, training, developing and motivating the team to meet expectations
• Coach and inspire the team to deliver outstanding guest service in a safe, clean environment
• Understand cost control, inventory, financials and labor management
• Oversee multiple AOI areas including Kitchen, Sales, Showroom and Gameroom operations and rotations

Skills

Coaching and Developing Others

Effective Communication

Composure

Resourcefulness

Demonstrates Ethics and Integrity

Time and Priority Management

Education

High School Diploma or GED

Job description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! Job Description Ready to level up your management career? Think you’ve got what it takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward opportunity – ready and waiting for you.

Job Responsibilities:

• Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.
• Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact “AOI” in one of four areas and over time, complete a rotation in each of the following areas: The Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items. Sales – with oversight over the Cashier, Salad Bar and Gift Shop. This includes monitoring Sales results (including upselling and suggestive selling programs). Inventory, ordering, execution and profitability management of the Merchandise area. And quality assurance of the Salad Bar and prep procedures. Showroom – lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating. Gameroom – partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal down time. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest ready.

Skills We’re Looking For:

• Coaching and Developing Others
• Effective Communication
• Composure
• Resourcefulness
• Demonstrates Ethics and Integrity
• Time and Priority Management

Minimum Qualifications:

• Must be able to work 40 hours a week
• Must have a high-school diploma or GED
• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
• Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months

Essential Job Functions and Work Environment:

Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift. Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift. The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests.

#Diversity #Equity #Culture

About Us:

For over 40 years, CEC Entertainment has proudly served as the nationally recognized leader in family dining and entertainment and the place Where A Kid Can Be A Kid®. As the award-winning, number-one, kid-friendly restaurant for millions of families across the world, the company and its franchisees operate a system of more than 605 Chuck E. Cheese stores located in 47 states and 14 foreign countries and territories, and a system of more than 149 Peter Piper Pizza franchise and company-owned locations. More than 17,000 employees are dedicated to ensuring Every Guest Leaves Happy! At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of the many guests we serve. We are an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, gender, gender identity, sexual orientation, national origin, religion, age, physical or mental disability, genetic information, pregnancy, veteran status, or on the basis of disability or any other federal, state or local protected class. Employment is contingent upon a successful background and reference check. Applicants must be eligible to work in Canada. As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play and is the place Where A Kid Can Be A Kid®. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check®. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million to schools through its fundraising programs. Peter Piper Pizza features dining, entertainment and carryout with a neighborhood pizzeria feel and "pizza made fresh, families made happy" culture.