Assistant Outlets Manager (Full Time)
Passionate about guest interaction food and beverage As an Assistant Outlets Manager you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What you will be doing :
Reporting to the Director Venues responsibilities and essential job functions include but are not limited to the following :
- Consistently offer professional friendly and engaging service
- Follow departmental policies procedures and service standards
- Recruit train manage mentor lead and develop your supervisors and colleagues
- Effective performance management through focus on colleague development training problem resolution maintain up-to-date records on performance and audits attendance grooming service deficiencies schedules labour costs / payroll and late / absenteeism
- Working to ensure all Standards manuals are present and up-to-date job task checklist are completed and all the Standard Operating procedures are taught and followed
- Supervise and support employees while ensuring service standards are maintained
- Maintain a first class and positive visual impact including; ambiance cleanliness orderliness décor and service flows
- Exhibits an entrepreneurial attitude towards the restaurants operation
- Constantly seek out creative ways to improve departmental profit by increased capture of covers average check growth through up selling and performance management and being able to take risks
- Responsible for scheduling and daily payroll reporting
- Ensure constant focus on the venues goal
- Assist to ensure the venue is managing within set budget guidelines
- Ensure cleanliness and safety of the venue
- Act as a liaison between venue staff and other departments
- Ensure department holds regular communication meetings
- Perform line duties as required
- Working in a very fast pace environment
- Actively participate in ongoing learning opportunities and enhancing your skills abilities and professionalism for personal growth.
- Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles
- Follow all safety and sanitation policies
- Other duties as assigned
Physical Aspects of Position (include but are not limited to) :
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
Qualifications :
- Minimum 3 years experience as a Leader in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Previous point of sale system experience required
- Experience with Unionized environment an asset
- Computer literate in Microsoft Window applications required
- University / College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information :
What is in it for you :
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000 / year)for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Salary Range : $41500 - $62200 CAD Gross Annually
Remote Work : No
Employment Type : Full-time
Key Skills
Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C
Experience : years
Vacancy : 1