Assistant Manager - Vino Volo Restaurant Calgary Airport

Paradies Lagardère; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A vibrant airport restaurant is seeking an Assistant Manager to lead the team in creating unforgettable wine experiences. You will work in a dynamic environment, managing both operations and customer relations. Ideal candidates have management experience, strong communication skills, and wine knowledge. Join us to influence customer satisfaction and operational excellence in a lively airport setting.

Qualifications

• Minimum two years of college education; four-year degree preferred.
• 1-2 years' experience in management or as a wine sommelier.
• Proven leadership and team management abilities.

Responsibilities

• Lead and motivate a team to elevate customer experiences.
• Drive sales in wine, food, and merchandise.
• Train and nurture staff in delivering exceptional service.

Skills

Leadership

Customer service

Wine knowledge

Communication skills

Education

Two years of college education; four-year degree preferred

Tools

Retail POS systems

Microsoft Office

Job description

Join Our Team at Vino Volo: Assistant Manager

Overview

Are you passionate about wine and delivering top-notch customer experiences? Vino Volo, a dynamic part of Paradies Lagardère, is seeking an Assistant Manager to lead our team in creating unforgettable wine experiences in a vibrant airport setting. This role combines restaurant operations with cultivating sophisticated customer relationships.

What You'll Do

• Lead and motivate a team to elevate customer experiences in our vibrant airport venue.
• Drive sales in wine, food, and merchandise, balancing customer satisfaction and operational efficiency.
• Train and nurture staff in delivering Vino Volo’s exceptional service standards.
• Liaise across various management levels to ensure top-quality customer experiences.
• Promote a safe and respectful work environment, adhering to Alberta's workplace safety and harassment prevention regulations.

Your Skills and Experience

• Minimum two years of college education; four-year degree preferred.
• 1-2 years' experience in management or as a wine sommelier in a reputable full-service restaurant, wine bar, or winery tasting room.
• Proven leadership and team management abilities.
• Wine knowledge is advantageous.
• Proficiency in retail POS systems and Microsoft Office.
• Strong communication skills in English, both verbal and written.

Requirements

• Must be at least 18 years old (legal drinking age in Alberta).
• Able to pass required background checks.
• Flexible to work various shifts, including weekends and holidays.
• Valid ProServe certification or equivalent as per Alberta regulations.
• Capable of lifting and moving items up to 50 pounds.

Equal Opportunity Employer Statement

Paradies Lagardère is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Ready to lead in a dynamic airport environment and create memorable wine experiences? Apply now and become part of the Vino Volo family!