Assistant Manager - Toronto Premium Outlets, Abercrombie & Fitch

Abercrombie & Fitch Co.; Halton Hills; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly incentive

Paid Time Off

Volunteer Day

Merchandise Discount

Health Insurance

Life Insurance

Assistance Program

Parental Leave

401(k) Match

Training & Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. in Ontario is seeking an Assistant Manager to drive sales, oversee daily store operations, and lead a high-performing team.

You will supervise opening/closing routines, manage staffing, and ensure exceptional customer service while maintaining visual merchandising standards. The role requires a Bachelor’s degree or equivalent supervisory experience, strong fashion knowledge, and proven leadership abilities.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and fashion trend awareness.
• Strong communication, interpersonal, and leadership skills.
• Ability to coach and develop others; multitask in fast-paced environments.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom; ensure customer service and operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness; drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate POS systems; fulfill OMNI Channel orders.
• Represent the Brand and company culture.

Skills

Customer focus

Communication

Interpersonal skills

Leadership

Initiative

Attention to detail

Proactive thinking

Team building

Fashion knowledge

Time management

Education

Bachelor’s degree

Tools

POS systems

Job description

**Job Description:**The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.**What** **You’ll** **Do*** Perform Opening and Closing Routines.* Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.* Conduct staffing and scheduling operations and payroll management.* Train and develop the non-management staff.* Demonstrate product knowledge and brand awareness, while driving sales.* Build and maintain visual displays.* Analyze reporting to inform decision making.* Protect store assets & perform inventory control.* Operate Register/Point of Sale systems.* Fulfill OMNI Channel Orders.* Represent the Brand and Exemplify Company Culture and Values.**What it Takes*** Bachelor’s degree OR one year of supervisory experience in a customer-facing role* Maintain a strong customer focus.* Knowledge of current fashion trends.* Drive to achieve results and exhibit a strong work ethic* Possess strong communication and interpersonal skills.* Team building and ability to coach others.* Take initiative and demonstrate confidence.* Balance multiple tasks while being detail-oriented.* Engage in applied learning and proactive thinking.* Ability to show up in a fast-paced and challenging environment**What You’ll Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:* Quarterly Incentive Bonus Program* Paid Time Off* Paid Volunteer Day per Year, allowing you to give back to your community* Merchandise Discount* Medical, Dental and Vision Insurance Available* Life and Disability Insurance* Associate Assistance Program* Paid Parental and Adoption Leave* 401(K) Savings Plan with Company Match* Training and Development* Opportunities for Career Advancement, we believe in promoting from within* A Global Team of People Who'll Celebrate you for Being YOU