Assistant Manager, Self-Storage — Customer Growth

Prime Storage; Mississauga; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Bonuses

Job summary

Prime Group Holdings, LLC seeks an Assistant Manager for Prime Storage Group in Mississauga. You will handle rentals, customer interactions, and basic property maintenance at our self-storage facilities.

The role requires 1-2 years of customer-facing experience, a High School Diploma or GED, and the ability to lift 50lbs. Competitive CAD 20–22/hour plus benefits and opportunities for career advancement.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft Outlook
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations
• Healthy work/life balance; most of our facilities are closed by 600 pm and closed on Sundays
• Competitive pay and bonus opportunities
• Health, dental, life, vision, short-term disability and long-term disability insurance
• A 401(k) program with a company "matching" policy
• Paid time off and paid holidays
• Career advancement opportunities

Responsibilities

• Rent out self-storage units, parking spaces, and other related products
• Convert telephone and walk-in inquiries into rentals
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing
• Delivery of daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greet customers promptly, enthusiastically and professionally
• Understand and sell the features and benefits of the property at all opportunities
• Resolve customer issues in a timely and effective manner
• Ensure that company standards of cleanliness and appearance are metInspect the property, including performing lock checks
• Perform other duties as assigned

Skills

Customer service

Interpersonal skills

Teamwork

Tech-savvy

POS systems

Outlook

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC seeks an Assistant Manager for Prime Storage Group in Mississauga. You will handle rentals, customer interactions, and basic property maintenance at our self-storage facilities.

The role requires 1-2 years of customer-facing experience, a High School Diploma or GED, and the ability to lift 50lbs. Competitive CAD 20–22/hour plus benefits and opportunities for career advancement.