assistant manager - retail

Suzy Shier; North Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer in Metro Vancouver seeks a Retail Assistant Manager to oversee sales strategies and team performance. You will lead a dedicated team in achieving sales goals by offering exceptional customer service and maintaining high visual standards. Ideal candidates are results-driven with strong leadership skills and experience in retail. A competitive compensation package and benefits await the successful candidate, making this an excellent career opportunity in fashion retail.

Benefits

Competitive compensation package

Best-in-industry bonus incentive program

Comprehensive benefits package

Employee discount at all banners

Qualifications

• Strong results-oriented mindset essential for success in retail management.
• Exceptional service skills needed to elevate customer experiences.
• Demonstrated leadership and communication skills crucial for managing teams.

Responsibilities

• Meet sales goals effectively and strategically.
• Manage employee retention through coaching and support.
• Ensure high standards of visual merchandising in the store.
• Act as a role model for exceptional customer service.

Skills

Results-driven attitude

Excellent customer service skills

Effective communication and leadership skills

Experience with recruitment and team-building

Exceptional time management and organizational skills

Job description

Retail Assistant Manager

We’re your go‑to style experts at Suzy Shier, a one‑stop destination for modern women who want the latest trends without breaking the bank. Since 1966, we have led the Canadian fashion industry with quality, affordable designs across womenswear.

Job Details

Location: North Vancouver, BC
Job Type: Full‑time
Pay: $18.60 per hour (plus a competitive bonus incentive program)
Start Date: As soon as possible

Responsibilities

• Meet sales plans by effectively utilizing available resources and responding strategically to business fluctuations.
• Manage employee turnover by maximizing retention through effective leadership, training and performance management.
• Provide coaching and hold team members accountable to achieve or exceed sales goals through exceptional customer service and product knowledge.
• Act as an ambassador for the highest standard of customer service, leading by example and holding the team accountable to Suzy’s service standards.
• Ensure the store’s visual presentation and branding standards meet company guidelines.
• Protect the company’s assets and profits by enforcing loss prevention policies.

Qualifications

• Results‑driven attitude.
• Excellent customer service skills.
• Effective communication and leadership skills.
• Experience with recruitment, retention and team‑building.
• Exceptional time management and organizational skills.

What We Offer

• Competitive compensation package.
• Best‑in‑industry bonus incentive program.
• Comprehensive benefits package for all full‑time employees.
• Employee discount at all of our banners.

Suzy’s Inc. is an equal‑opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.