Assistant Manager, Restaurants- The Guild

Oliver & Bonacini Hospitality; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prominent restaurant organization in Calgary is seeking an experienced manager to lead operations and ensure an exceptional guest experience. You will oversee training, team management, and uphold the restaurant's high standards of service. The ideal candidate has at least 2 years of management experience in a high-volume setting and is certified to serve alcohol. This role offers a competitive salary and numerous benefits.

Benefits

Competitive Salary

Paid Time Off

Comprehensive Health Benefits

Employee Assistance Program

Monthly Dining Allowance

50% Dining Discount

Tuition Reimbursement

Qualifications

• 2+ years of supervisory or management experience in a high-volume restaurant environment.
• Valid ProServe certification is required.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Champion a guest-first culture rooted in exceptional food, wine, and hospitality.
• Oversee key aspects of restaurant management, including recruitment and training.
• Build lasting relationships with guests, vendors, staff, and senior leadership.

Skills

Exceptional communication skills

Strong time management skills

Leadership

Highly organized

Customer service orientation

Job description

Company Description

Located in the iconic Hudson’s Bay building in the heart of downtown Calgary, The Guild offers an elevated all-day dining experience, expertly crafted cocktails, and unforgettable private events. Spanning two floors and home to one of Calgary’s largest patios, The Guild pays homage to the grand guildhalls of old—historic gathering places for artisans, merchants, and tastemakers alike.

What's in it for you:

• Competitive Salary
• Gratuity Sharing
• Paid Time Off – Including Vacation, Personal, and Sick Days
• Comprehensive Health Benefits – Health, Dental, and Vision coverage with enhanced Mental Health support
• Employee Assistance Program – Including a discounted gym membership and wellness resources
• Group Life & Disability Insurance
• Management Uniform & Clothing Reimbursement
• Monthly Dining Allowance at all Oliver & Bonacini locations (Alberta, Quebec and Ontario)
• 50% Dining Discount for you and up to 3 guests
• RRSP Matching Program
• Tuition Reimbursement – Invest in your professional growth with our support

Job Description

Becoming part of our team means joining an extraordinary and exciting company. As a vital team member reporting directly to the General Manager, you'll work closely with the entire restaurant team to help shape an exceptional guest experience.

You’ll be involved in every facet of restaurant operations, giving you the opportunity to stand out as a true leader. You'll master our highly regarded systems and procedures while collaborating with both the Front and Back of House teams. Each day, you’ll bring professional, enthusiastic leadership that sets our restaurant apart, all while fostering a warm, welcoming, and rave-worthy environment for our guests.

The Day to Day:

• Champion a guest-first culture, rooted in exceptional food, wine, and hospitality
• Partner with fellow managers to ensure seamless daily operations and optimal performance
• Oversee key aspects of restaurant management, including: Recruitment, onboarding, and training of team members, Ongoing coaching, mentoring, and performance development, Scheduling, payroll, invoicing, and inventory management, Vendor relations, ordering, and supply coordination
• Lead Health & Safety meetings and ensure strict adherence to all safety standards
• Drive team productivity and morale through strong, clear leadership and open communication
• Build lasting relationships with guests, vendors, staff, and senior leadership
• Clearly communicate the restaurant’s vision and lead by example both on and off the floor
• Maintain the highest standards of professionalism, integrity, and ethics
• Promote our restaurant and values within the community and beyond
• Support additional duties and initiatives as needed

Qualifications

• 2+ years of supervisory or management experience in a high-volume restaurant environment
• Valid ProServe certification (required)
• Exceptional communication skills – both verbal and written
• Highly organized with the ability to thrive in a fast-paced environment
• Strong time management skills – capable of handling a large, dynamic workload with precision and efficiency
• Flexible availability – including evenings, weekends, and holidays
• Legally authorized to work in Canada

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.