Assistant Manager - Operations

J.D. Irving, Limited; Gander; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading retail company in Gander, Newfoundland and Labrador is seeking an Assistant Manager - Operations. This role involves overseeing the operations of the lumber yard and warehouse, managing performance, and promoting safety and efficiency. Ideal candidates will have retail management experience and strong organizational and communication skills. The position also includes participation in a performance-based bonus program designed to reward operational success.

Qualifications

• Minimum 3 years of retail management experience.
• Knowledge of operations management, inventory, and receiving is an asset.
• Ability to manage a high-velocity workplace through critical thinking.

Responsibilities

• Monitor sales performance of the back end business.
• Oversee the management of the lumber yard and warehouse.
• Lead and manage change initiatives within the store.

Skills

Retail management experience

Customer service skills

Effective communication

Critical thinking skills

Organizational skills

Tools

Microsoft Office Suite

Job description

Overview

The Assistant Manager - Operations is a crucial member of our KENT leadership team. This role is responsible for overseeing the operations of our back end business including our lumber yard and warehouse, delivery fleet and the shipping and receiving areas. They also focus on meeting financial objectives for their department, managing their team's performance, and promoting a positive and inclusive working environment through employee engagement and store events. Assistant Managers also participate in a performance-based bonus program designed to reward leadership, operational excellence, and team success.

Qualifications

• Minimum 3 years of retail management experience
• Knowledge of operations management, inventory and receiving is an asset
• Knowledge of building supplies is an asset.
• Experience working in a safety conscious environment and adhering to safety protocols is an asset.
• Knowledgeable in diverse HR regulations is an asset
• Ability to navigate and manage high pressure situations by seeing the bigger picture and implications of their decisions.
• Ability to manage a high velocity workplace through critical thinking skills and business acumen.
• Ability to proactively look forward in order to drive business results and minimize risks through continuous improvement.
• Effective communication skills with the ability to adjust based on your audience
• Attention to detail and strong organizational skills
• Exceptional customer service skills
• Knowledge of Microsoft Office Suite

Responsibilities

• Monitor sales performance of the back end business and implement strategies using financial tools and business acumen
• Assist in managing inventory levels by working with the Store Manager and Office Manager
• Oversee the management of the lumber yard and warehouse, and shipping/receiving departments, ensuring compliance of safety regulations
• Identify and implement process improvement to enhance operational efficiency within the back end business
• Lead and manage change initiatives within the store ensuring smooth transitions and employee buy-in through effective communication and training.
• Promote safety in the store by actively participating in Health and Safety events and collaborating with the safety team to ensure all store activities comply with safety regulations.
• Build and nurture interpersonal relationships amongst store associates.