Assistant Manager: Lead, Coach & Deliver Exceptional Service

Tim Hortons; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading coffee franchise in Toronto is seeking an Assistant Manager to support restaurant operations. The role focuses on leading the team, ensuring compliance with policies and delivering exceptional guest service. Candidates should have management experience in Quick Service restaurants, strong organizational and communication skills, and a commitment to training and development. This position offers growth opportunities within a well-respected franchise.

Qualifications

• At least 2 years of previous management experience in Quick Service restaurants.
• Strong organizational and communication skills.
• Flexible availability including weekends and evenings.
• Must embrace the Servant leadership model.

Responsibilities

• Support the Restaurant Manager or General Manager in leading the team.
• Ensure all restaurant policies are followed during the shift.
• Help control costs by reviewing portion control and minimizing waste.
• Evaluate team members and identify training needs.

Skills

Organizational skills

Communication skills

Guest service orientation

Leadership

Job description

A leading coffee franchise in Toronto is seeking an Assistant Manager to support restaurant operations. The role focuses on leading the team, ensuring compliance with policies and delivering exceptional guest service. Candidates should have management experience in Quick Service restaurants, strong organizational and communication skills, and a commitment to training and development. This position offers growth opportunities within a well-respected franchise.