Assistant Manager II

Dollar Tree, Inc.; Hamilton; On-site; CAD 25,000 - 30,000; Full time

Job summary

Dollar Tree Canada is seeking an Assistant Store Manager in Hamilton, Ontario to help with store operations, customer service, and team development.

You will supervise store associates, assist with merchandising, open/close procedures, and ensure safety and policy compliance while delivering a positive shopping experience.

Beginning pay starts at $19.10 per hour, with opportunities to lead a busy retail team in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize merchandise and maintain seasonal areas of the store.
• Perform opening and closing procedures as needed.
• Assist in ordering merchandise, handling damaged goods, payroll/scheduling/cash handling, and loss prevention.
• Support Store Manager in training and development of Store Associates.
• Maintain a clean, well-stocked store and secure store assets.

Skills

Customer service

Communication skills

Team leadership

Problem solving

Organizational skills

Reading directives

Education

High school diploma or equivalent

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

Duties include, but are not limited to, the following:

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

The starting pay for a full-time Assistant Store Manager is from $19.10 per hour.

Full time 102-640 Queenston Road,Hamilton,Ontario L8K 1K2 Operations 40072 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team.

We put value front and center – it's what our business is built on.

At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve.

We see an exciting path forward as a company, and our people will lead the way.

Discover The Value of You at Dollar Tree Canada – join our team today!

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