Assistant Manager I

Socket.dev; Surrey; On-site; CAD 25,000 - 40,000; Full time

Job summary

Sunglass Hut in Surrey, BC, part of EssilorLuxottica, is seeking an Assistant Manager I to help drive store performance and guest experience.

You will coach teams, manage merchandising, recruit talent, and maintain brand standards on the sales floor while delivering exceptional service. This is a key leadership role in a global eyewear leader, offering growth in a dynamic, inclusive environment.

Qualifications

• High school diploma or GED is required.
• 1+ years of experience in retail or customer service.
• Demonstrates expertise in all store operations.
• Detail-oriented with strong critical thinking.
• Ability to recruit and interview candidates.

Responsibilities

• Utilizes all company tools to deliver sales plan, develop associates and achieve company objectives.
• Utilizes reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes.
• Provides ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment
• Acquires talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store/Multi Store Manager.
• Seeks out opportunities for self-development as defined in an individual development plan.
• Spends a majority of the time on the sales floor.
• Develops and maintains Customer relationships by maximizing all company tools.
• Consistently executes the brand standards.
• Maintains store merchandising standards including any updates or changes.
• Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance.
• Ensures execution of operational policies and procedures.
• Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc.

Skills

Customer service

Retail operations

Staff coaching

Talent acquisition

Education

High school diploma or GED

Tools

POS system

Retail software

Job description

Requisition ID:944421
Store #:00A809 Sunglass Hut
Position:Full-Time
Total Rewards:Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to oversee all the daily functions of the store, including selling, coaching, merchandising, talent acquisition and retail excellence.

MAJOR DUTIES AND RESPONSIBILITIES

• Utilizes all company tools to deliver sales plan, develop associates and achieve company objectives.
• Utilizes reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes.
• Provides ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment
• Acquires talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store/Multi Store Manager.
• Seeks out opportunities for self-development as defined in an individual development plan.
• Spends a majority of the time on the sales floor.
• Develops and maintains Customer relationships by maximizing all company tools.
• Consistently executes the brand standards.
• Maintains store merchandising standards including any updates or changes.
• Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance.
• Ensures execution of operational policies and procedures.
• Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc.

BASIC QUALIFICATIONS

• High school diploma or GED
• 1+ years of experience
• Demonstrates expertise in every aspect of store operation
• Detail-oriented
• Uses critical thinking to deliver absolute execution of the operational components of the store

PREFERRED QUALIFICATIONS

• Customer service and/or retail experience
• Previous leadership experience of 1+ years

Pay Range:18.25 -29.02

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.