assistant manager, hotel

Government of Canada - Western; Summer Village of Birchcliff; On-site; CAD 60,000 - 80,000; Full time

Job summary

A public sector organization in Canada is looking for an experienced manager to oversee daily operations. Key responsibilities include developing policies, supervising staff, and managing budgets. The ideal candidate will hold a Bachelor's degree and have 3 to 5 years of relevant experience. Strong interpersonal and communication skills are essential. This position requires work at the physical location with no remote options available.

Qualifications

• 3 years to less than 5 years of experience is required.
• Experience in managing front desk operations is essential.
• Experience in recruitment and staff supervision is necessary.

Responsibilities

• Develop and implement policies for daily operations.
• Recruit and hire staff for the organization.
• Supervise and conduct performance reviews for staff.
• Negotiate with suppliers and clients regarding materials and facilities.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Team player

Education

Bachelor's degree

Tools

MS Word

Quick Books

Central reservation system (CRS)

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

Job description

Overview

Languages

English

Education

• Bachelor's degree

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Hotel, motel, resort

Budgetary responsibility

• $1,500,001 - $4,000,000

Responsibilities Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory

Supervision

• 11-15 people

Experience and specialization Computer and technology knowledge

• MS Word
• Quick Books
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows

Additional information Transportation/travel information

• Public transportation is not available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player