assistant manager - food services

Tyche Industries a / o Tim Hortons; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

A well-known restaurant chain in Victoria, Canada is seeking a skilled manager to oversee daily operations. The role involves analyzing budgets, supervising staff, and ensuring customer satisfaction. Candidates must have a non-university diploma or equivalent experience and a Food Safety Certificate. Strong leadership and communication skills are essential for success.

Qualifications

• 2 years to less than 3 years of experience required.
• Food Safety Certificate is necessary.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

equivalent experience

Tools

MS Office

Point of sale system

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people

Certificates, licences, memberships, and courses

• Food Safety Certificate

Computer and technology knowledge

• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week