assistant manager - food services

Scanway; Halifax; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local service company in Halifax requires a dedicated Operations Manager. Responsibilities include evaluating operations, planning daily activities, and overseeing staff. Ideal candidates should have 1-2 years of relevant experience and a Customer Service Excellence Certificate. This position is on-site in a fast-paced environment, focusing on customer satisfaction and operational efficiency.

Qualifications

• 1-2 years of experience in a relevant role.
• Certificate in Customer Service Excellence.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Supervise staff and manage scheduling.

Skills

Customer Service Excellence

Attention to detail

Team player

Education

College or other non-university certificate

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting: Rural area

Budgetary responsibility

0 - $100,000

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision: 3-4 people

Credentials

Certificates, licences, memberships, and courses

• Customer Service Excellence Certificate

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Organized
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities