assistant manager - food services

ALKISS WATER; Burnaby; On-site; CAD 50,000 - 75,000; Full time

Job summary

A local water service provider in Burnaby is seeking a manager for permanent employment. The ideal candidate will manage daily operations, train staff, and address customer concerns. A secondary school graduation certificate and a Safe Food Handling certificate are required. This role involves a 35-hour work week in a fast-paced environment with health benefits and support for newcomers.

Benefits

Health care plan

Free parking available

Team building opportunities

Qualifications

• Experience in a managerial role or similar position (1-2 years).
• Must have Safe Food Handling certificate.

Responsibilities

• Evaluate daily operations of the business.
• Manage events and address customer complaints.
• Train staff and monitor performance.

Skills

Client focus

Organized

Team player

Excellent oral communication

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Office

Job description

Overview

Work Term: Permanent

Work Language: English

Hours: 35 hours per week

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: Urban area

Budgetary responsibility: 0 - $100,000

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers\' complaints or concerns
• Provide customer service
• Manage events
• Negotiate with clients for provision of services

Supervision

• 1 to 2 people

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Computer and technology knowledge

• MS Office

Security and safety

• Basic security clearance

Transportation / travel information

• Parking paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask

Health benefits

• Health care plan

Financial benefits

• Bonus

Other benefits

• Free parking available
• On-site amenities
• Team building opportunities
• Parking available

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers