Assistant Manager — Fast-Paced Guest Experience Leader

Splitsville Entertainment; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading family entertainment center in Guelph, Ontario is hiring an Assistant Manager to oversee operations and enhance guest experiences. You will lead a dynamic team, ensuring exceptional service standards in a fun and fast-paced environment. Ideal candidates will have management experience, strong communication skills, and a passion for guest service. This role offers opportunities for growth, a supportive work environment, and various employee benefits including vacation and health plans.

Benefits

3 weeks of vacation, increasing to 4

Discounts on food and $1 bowling

Bonus opportunities

In-house training pathways

Medical and dental benefits

RRSP matching plan

Mental health support benefits

Qualifications

• Experience working in a fast-paced environment.
• Willingness to work nights and weekends.
• Evidence of inspiring and developing large teams.

Responsibilities

• Manage front-of-house operations and team.
• Assist General Manager with back-of-house tasks.
• Ensure high standards of service and safety.

Skills

Management experience

Passion for guest service

Team development

Strong communication skills

Ability to work in fast-paced environment

Job description

A leading family entertainment center in Guelph, Ontario is hiring an Assistant Manager to oversee operations and enhance guest experiences. You will lead a dynamic team, ensuring exceptional service standards in a fun and fast-paced environment. Ideal candidates will have management experience, strong communication skills, and a passion for guest service. This role offers opportunities for growth, a supportive work environment, and various employee benefits including vacation and health plans.