Assistant Manager: Elevate Sales & Customer Experience

Foot Locker, Inc.; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Hamilton is seeking a Team Leader to coach and manage the store team, ensuring excellent customer experience. Responsibilities include driving sales, maintaining operational standards, and fostering a positive work environment. Candidates should have at least 1 year of leadership experience in retail and a passion for customer interaction. This role offers competitive pay and employee benefits.

Benefits

Rate of Pay: $22.70 / hour

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Motivated to achieve great results from customer interactions.
• Strong cognitive and mathematical skills.

Responsibilities

• Coaching team to drive sales and ensure customer satisfaction.
• Delivering operational expectations and contributing to a positive work environment.
• Acting as a partner between customers and store leadership.

Skills

Leadership ability

Customer engagement

Sales motivation

Problem analysis

Mathematical skills

Flexibility

Job description

A leading retail company in Hamilton is seeking a Team Leader to coach and manage the store team, ensuring excellent customer experience. Responsibilities include driving sales, maintaining operational standards, and fostering a positive work environment. Candidates should have at least 1 year of leadership experience in retail and a passion for customer interaction. This role offers competitive pay and employee benefits.