Assistant Manager CR1103

Carter's; Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading children's apparel retailer is seeking an Assistant Store Manager in Coquitlam. This role involves welcoming customers, fostering an inclusive store environment, and analyzing business results. Ideal candidates have leadership experience and strong communication skills. The position offers a competitive hourly rate and promotes a positive workplace culture.

Benefits

Health benefits

30% discount on brands

Paid time off

Opportunities for professional growth

Qualifications

• Minimum of 1 year of retail or related management experience.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Effective and professional verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and assist with products.
• Foster a positive, safe, and inclusive environment for all.
• Analyze the business and take action to improve results.

Skills

Positive mindset

Effective communication

Leadership skills

Customer engagement

Proficient in technology

Education

High school diploma

Tools

Outlook

Excel

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search “Browse Jobs” in Workday to apply internally.

Overview

Love what you do. Carter’s Careers.

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and support the big and small moments in parenting. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve built an industry leadership by delivering quality—from the Original Bodysuit to long-term career opportunities—and we invest in training and development so our teams succeed together. Our culture emphasizes caring, teamwork, flexibility, and growth, and we strive to create meaningful connections among customers, teams, and families.

Benefits we love:

• Schedules that fit your life, helping you maintain balance and focus on all aspects of your life.
• Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.
• Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and much more.
• Opportunities to build skills and grow professionally and personally through development programs.
• Programs to help you grow in your current role and beyond.

What you’ll do

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and assist with product styles, features, and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Model service standards and omnichannel experience while coaching others to success
• Analyze the business and take action to improve results by communicating and driving KPIs with the team
• Assist the Store Manager in building and retaining a successful team through recruiting, hiring, training, and development
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results using Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotions, markdowns, and product placement
• Build customer loyalty through Company-sponsored programs
• Reduce loss through consistent customer service, education, and operational controls

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• A high school diploma

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’s for all

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

Note: This job description is not all-inclusive. Duties described may be changed or reassigned at management’s discretion, and employees may be required to perform duties not listed here. Carter’s may reasonably alter duties, responsibilities, job title, and location.

Compensation for this position ranges from $19.70 - $26.35 per hour based on experience and location.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l’égalité d’accès à l’emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d’adaptation, n'hésitez pas à communiquer avec nous.