Assistant Manager - Conestoga Mall

200 Old Navy, LLC; Southwestern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A nationwide retail company in Southwestern Ontario seeks an Assistant Manager to drive sales and support team development. Responsibilities include managing store operations, coaching staff, and ensuring a customer-centric experience. The ideal candidate has 1-3 years of retail management experience and is flexible with their schedule. This role is integral to fostering a high-performing team in a dynamic retail environment.

Qualifications

• 1-3 years of retail management experience.
• Ability to communicate effectively with customers and team members.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Support strategies to drive store sales.
• Recruit, hire, and develop productive teams.
• Implement action plans for efficiency and productivity.
• Ensure compliance with standard operating procedures.

Skills

Customer-centric mindset

Retail management experience

Effective communication

Ability to lead and inspire

Education

High school graduate or equivalent

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and / or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What You’ll Do

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.

Recruit, hire and develop highly productive Brand Associate and Expert teams.

Own assigned area of responsibility.

Implement action plans to maximize efficiencies and productivity.

Perform Service Leader duties.

Ensure consistent execution of standard operating procedures.

Represent the brand and understand the competition and retail landscape.

Promote community involvement.

Leverage omni-channel to deliver a frictionless customer experience.

Ensure all compliance standards are met.

Who You Are

A current or former retail employee with 1-3 years of retail management experience.

A high school graduate or equivalent.

A good communicator with the ability to effectively interact with customers and your team to meet goals.

Passionate about retail and thrive in a fastpaced environment.

Driven by metrics to deliver results to meet business goals.

Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.

Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

Able to utilize retail technology.

• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.

Ability to travel as required.