Assistant Manager

Foot Locker; Toronto; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Development and Advancement Opportunit

Job summary

Foot Locker in Toronto is seeking a Store Leader on Duty to energize the floor, coach teammates, and uphold excellence in customer experiences. You’ll lead by example on shift, support hiring and onboarding, and ensure store standards and safety procedures are consistently met.

You’ll drive sales through strong floor leadership, manage daily operations, and collaborate across teams to execute priorities. A background in retail leadership and flexibility to work evenings, weekends, and holidays

Qualifications

• 1+ years of retail experience, preferably in a leadership or key‑holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Lead by example on the sales floor with energy, confidence, and solutions.
• Coach the team to deliver great service and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and closing the loop with customers.
• Manage daily store operations including opening/closing and floor coverage.
• Follow safety, loss prevention, and SOPs to protect customers and product.
• Provide leadership as Manager on Duty, assist hiring and onboarding, and mentor teammates.

Skills

Retail leadership

Customer service

Team coaching

Communication

Flexibility

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

What You’ll Do

Customer Experience & Sales

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer‑ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

Required

• 1+ years of retail experience, preferably in a leadership or key‑holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self‑motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previous experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast‑paced or high‑volume retail environment.
• Interest in pursuing long‑term career growth in retail leadership.

What Success Looks Like

• Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: You help drive store sales and conversion through strong floor leadership.
• Customer Experience: You live the “Always on, Never no” mindset with a positive, can‑do attitude.
• Execution: Take an owner/operator approach. You hold standards high and get things done.
• Team: We win as one! You show up as a supportive, accountable teammate who lifts others up.

Company Culture

At Foot Locker, We Value Innovation, Authenticity, And Integrity In All That We Do. To Uphold The Security And Fairness Of Our Hiring Process, We Ask That Candidates Refrain From Using AI Tools, Including ChatGPT, During Interviews And Assessments. To Ensure a Smooth And Secure Experience, Please Review The Following Guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

• Rate of Pay: $23.10 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Development and Advancement Opportunities

In compliance with Ontario's Bill 190.