Assistant Manager

Foot Locker, Inc.; St. Catharines; On-site; CAD 32,000 - 33,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

Health, Medical and Dental Coverage

Defined Contribution Plan

Development and Advancement Opportunit

Job summary

Foot Locker in Canada is seeking an Assistant Manager to partner with the Store Manager in driving sales, coaching the team, and ensuring a great customer experience every day.

As a hands-on leader with energy and ownership, you’ll manage opening/closing, uphold standards, and leverage retail technology to keep the store running smoothly while delivering on KPI targets.

Qualifications

• 1+ years of retail experience with leadership exposure or key-holding responsibility
• Ability to coach, motivate, and engage a diverse team
• Strong communication and teamwork skills
• Flexibility to work evenings, weekends, and holidays
• Reliable, self-motivated, and ownership-driven
• Basic understanding of retail KPIs and operational processes

Responsibilities

• Lead by example on the sales floor with energy and a solutions mindset
• Coach the team to deliver great service and share product knowledge
• Support sales goals by staying engaged on the floor and helping close the loop with customers
• Help manage daily store operations including opening/closing, cash handling, and floor coverage
• Maintain an organized, customer-ready store and ensure procedures are followed

Skills

Leadership

Coaching & Mentoring

Customer service

Teamwork

Communication

Job description

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong;day in and day out.

Assistant Managers arehands‑onleaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on,Neverno” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

This posting is for an existing vacancy.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

WhatYou’llDo

Customer Experience & Sales

• Lead by example on the sales floor with an“Always on,Neverno”mindset;bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purposebykeeping the store organized,customer‑ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues,maintainingstandards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhancethe customerexperience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

Required

• 1+ years of retail experience, preferably in a leadership orkey‑holdingrole.
• Ability to coach, motivate, and engage a diverse team.
• Strong communicationand teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable,self‑motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previousexperience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast‑pacedorhigh‑volume retail environment.
• Interest in pursuinglong‑termcareer growth in retail leadership.

What Success Looks Like

• Engagement: You bring hustle to every shift, movingwith purpose and stayingattentive to customers, teammates, and store needs.
• Sales: You help drive store sales and conversion through strong floor leadership.
• Customer Experience: You live the“Always on,Neverno”mindset with a positive,can‑doattitude.
• Execution: Take an owner/operator approach. Youhold standards high and get things done.
• Team: We win as one! Youshow up as a supportive, accountable teammate who lifts others up.

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools arestrictly prohibitedduring interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent andequitablehiring experience.

Benefits

• Rate of Pay: $23.10 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Development and Advancement Opportunities

In compliance with Ontario's Bill 190.