Assistant Manager

Ardene; Kelowna; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Employee discount

Ardene Rewards upgraded eligibility

Birthday paid off

Wellness days

Wellness initiatives

Cool contests

Opportunities for growth

Job summary

Ardene is seeking an Assistant Manager to support the Store Manager in achieving sales objectives and elevating customer experiences in a fast-paced fashion retail environment. You will lead by example and motivate the team to drive sales while upholding Ardene's culture and image.

In the absence of the Store Manager, you will oversee all store operations and ensure smooth day-to-day performance, embodying the brand in every interaction with customers and colleagues.

Qualifications

• Minimum 1-year retail leadership experience.
• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and lead a team inclusively.

Responsibilities

• Assist in implementing strategies to achieve sales and profit budgets: grow revenue while maintaining loss prevention standards.
• Oversee store operations including opening/closing procedures, store cleanliness, restocking and merchandising, customer service and supervision of the team.
• Provide excellent customer service and coach the team accordingly.
• Process purchases at the register and comply with all head office requests and company policies.
• Support the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Perform all other related duties as directed by the Store Manager.

Skills

Retail leadership

Customer service

Time management

Communication

Team leadership

Delegation

Education

High school diploma

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management, and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Hey, we’re Ardene!

We’re the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we’re on a whole new level, with 250+ stores in Canada, the USA and internationally – not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene?

Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene