Assistant Manager

Foot Locker; Hamilton; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Employee discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Development and Advancement

Job summary

Foot Locker in Ontario, Canada is seeking a store manager to lead a sales team, deliver exceptional customer service, and drive store performance. You will oversee coaching, merchandising, stock handling, and daily operations while maintaining product knowledge and aligning with brand standards.

The role requires leadership experience in a customer-facing setting and flexibility to work evenings, weekends, and holidays. Competitive benefits and employee discounts are offered.

Qualifications

• Demonstrated leadership ability with experience in a customer-facing sales setting.
• Flexible availability including nights, weekends, and holidays.
• Ability to analyze sales and financial information and make decisions.

Responsibilities

• Coaching and motivating your team to deliver exceptional customer service.
• Ensure high levels of customer satisfaction through product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, visual, and store operations goals.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product trends to meet customer needs.
• Maintain awareness of product knowledge and upcoming trends.
• Contribute to a positive and inclusive work environment.

Skills

Leadership

Customer service

Sales

Team management

Communication

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us. Apply today!

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

This posting is for an existing vacancy.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
  
  
  

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays
  
  
  

Benefits

• Rate of Pay: $23.10 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Development and Advancement Opportunities