Assistant Manager

Ardene; Hamilton; On-site; CAD 26,932 - 29,287; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Upgraded eligibility for Ardene Rewards

Birthday paid off & Wellness days

Wellness initiatives

Cool contests

Opportunities for growth

Job summary

Ardene, located in Hamilton, Ontario, is seeking a motivated Assistant Manager to support store operations and achieve sales goals. In this role, you will inspire your team to excel in customer service while maintaining company standards.

The ideal candidate will have at least one year of retail experience in a leadership position. Benefits include group insurance, bonus opportunities, employee discounts, and a dynamic work environment.

Qualifications

• Minimum 1-year retail experience in a leadership role.

Responsibilities

• Assist in achieving the store’s sales and profit budgets.
• Oversee opening and closing procedures and store cleanliness.
• Provide excellent customer service and coach the team.
• Comply with head office requests regarding operations.
• Process purchases at the register.
• Ensure company standards are followed.

Skills

Excellent selling and customer service abilities

Strong time management and priority-setting skills

Strong communication and interpersonal skills

Ability to delegate tasks and take ownership

Ability to lead a team in a positive and inclusive manner

Education

High school diploma or equivalent

Job description

Overview

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire the team to generate sales as well as provide outstanding customer service while projecting the company’s culture and image. In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

The expected wage range for this role is between $19.55 - $21.26.

This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the company.

Benefits

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

Legal Statement

Ardène est un employeur garantissant l’égalité des chances et, en tant que tel, n’effectue aucune discrimination relative à l’embauche ou aux conditions d’emploi fondée sur la race, l’ascendance, la couleur de la peau, le lieu d’origine, la religion, le sexe, l’identité de genre, la citoyenneté, l’âge, l’orientation sexuelle, une invalidité, l’origine nationale, l’état familial, l’état matrimonial ou toute autre caractéristique protégée par les lois applicables. Des accommodements pour les personnes avec un handicap sont disponibles sur demande pour les candidats prenant part à tous les aspects du processus de sélection. Les décisions relatives à la sélection sont uniquement fondées sur des facteurs liés à l’emploi.