Assistant Manager

Ardene; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retail company is seeking an Assistant Manager who will support the Store Manager in achieving sales objectives and ensuring efficient store operations. This role includes leading by example, providing outstanding customer service, and overseeing daily operations in the absence of the Store Manager. Strong retail leadership experience and excellent communication skills are essential. Competitive compensation and perks such as group insurance, employee discounts, and opportunities for growth are offered.

Benefits

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Upgraded eligibility for Ardene Rewards

Birthday paid off & Wellness days

Wellness initiatives

Cool contests

Opportunities for growth

Qualifications

• Minimum 1-year retail experience in a leadership role.
• Strong time management and priority-setting skills required.
• Ability to stand for extended periods and climb a ladder.

Responsibilities

• Assist in the implementation of strategies to achieve sales budgets.
• Oversee all store operations including opening and closing.
• Provide excellent customer service and coach the team.

Skills

Excellent selling and customer service abilities

Strong communication and interpersonal skills

Strong time management and priority-setting skills

Ability to lead a team in a positive and inclusive manner

Ability to delegate tasks and take ownership

Education

High school diploma or equivalent

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include:

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications:

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management, and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:

• Days, evenings and weekends.

The expected wage range for this role is between $19.55 - $21.26

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.