Assistant Head Nurse - Patient Flow Coordinator

Alberta Health Services; Edmonton; On-site; CAD 95,000 - 131,000; Part time

Job summary

Alberta Health Services is seeking an Assistant Head Nurse - Patient Flow Coordinator for the Integrated Operations Centre in Edmonton. This role partners with EMS and RAAPID North to promote patient flow by coordinating transport and admissions, while overseeing real-time capacity management.

The position requires nursing leadership, direct collaboration with physicians and administrators, and a strong focus on safe, patient- and family-centered care across the Edmonton Zone.

Qualifications

• Completion of an accredited nursing education program.
• Active or eligible CRNA registration with CRNA.
• Current BCLS-HCP certification.

Responsibilities

• Staff assignments and leadership in patient flow coordination.
• Collaborate with multidisciplinary teams to optimize capacity and throughput.
• Lead escalation processes and liaise with executive leadership during busy periods.

Education

Accredited nursing education program

CRNA registration or eligible

BCLS-HCP

Job description

Assistant Head Nurse - Patient Flow Coordinator

The Assistant Head Nurse - Patient Flow coordinator (PFC) is a centralized zone role in direct collaboration with the demand capacity services in all aspects of our health system 24/7. As an IOC PFC, you are responsible for collaborating with EMS Supervisors for promoting optimal patient flow by facilitating the effective management of patient transport and admission via EMS and with RAAPID North. Utilizing community and acute care resources, the IOC PFC will provide oversight to system flow and capacity in real time. This team will monitor capacity and flow and take steps to remediate the bottlenecks. The PFC and EMS Supervisors assign destinations based upon patient need, appropriateness, and system capacity. Reporting to the IOC Program Manager, the Assistant Head Nurse – PFC will: Work in collaboration with Physicians, Executive Administrators, Acute Care Site Managers/Flow Coordinators, Bed Management, Emergency Department Charge Nurses, Rural/UCC Site Managers, Clinicians, RAAPID, the successful applicant is responsible and accountable for providing direction, leadership, and organization around Edmonton Zone capacity management. Daily, the role is liaising with identified stakeholders to assist with input, throughput, and output of patients in the health system. The PFC actively monitors Edmonton Zone capacity and is responsible for organization and/or leading virtual zone demand capacity calls. The role is responsible for the initiation of zone escalation protocols (EZ-STEP) when significant bottlenecks in flow are identified and be a point of contact, during worked hours, for Executive Leadership on call. This is an exciting position for experienced RNs with a diverse background of clinical experience and strong leadership roles and demonstrated leadership strengths.

Description:

As an Assistant Head Nurse, you will be responsible for staff assignments, patient flow and acting as a role model, clinical resource and advocate for nursing staff. In addition to providing frontline nursing care, as required, you will take a leadership role in the promotion of quality patient care and the implementation of operational priorities. Your in-depth knowledge and skills, advanced judgment and clinical experience, will assist in providing solutions for complex health care issues at all levels with patients, interprofessional teams, administrators and policy makers. You will play a key role in providing safe, quality patient and family centered care while reflecting the shared vision and values.

• Union: United Nurses of Alberta
• Unit and Program: Integrated Operations Centre
• Multi-Site: At (UNA only)
• FTE: 0.00
• Posting End Date: 26-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 05-NOV-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $46.05
• Maximum Salary: $63.02
• Vehicle Requirement: Not Applicable

• Classification: Assistant Head Nurse
• Union: United Nurses of Alberta
• Unit and Program: Integrated Operations Centre
• Primary Location: Seventh Street Plaza
• Location Details: As Per Location
• Multi-Site: At (UNA only)
• FTE: 0.00
• Posting End Date: 26-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 05-NOV-2026
• Hours per Shift: Varies
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: Other
• Minimum Salary: $46.05
• Maximum Salary: $63.02
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of an accredited nursing education program.Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA).Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).

Additional Required Qualifications:

3-5 years related acute care and continuum of care experience required. Charge or leadership experience. In scope leadership experience.

Preferred Qualifications:

Excellent organization skills and multi-tasking, ability to work independently and under pressure, ability to make critical decisions under pressure, bed Management/Capacity Management experience.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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