Assistant Grocery Manager

Farmboyinc; Oakville; In loco; CAD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

Employee discount

On-the-job training

Internal promotions

Community programs

Descrizione del lavoro

Farm Boy in Oakville, Ontario, is seeking a Store Department Supervisor to lead a dynamic team and deliver outstanding customer service. The role involves coaching staff, managing schedules, overseeing inventory, and ensuring payroll tasks are completed accurately.

Fluency in English is required; French is a plus. This full-time, on-site position offers comprehensive benefits and opportunities for internal promotion.

Competenze

• Post-secondary program with emphasis in business.
• Minimum 1 year of supervisory or management experience in a similar role.
• Ability to thrive in a fast-paced environment while managing priorities.
• Excellent organizational, analytical, and interpersonal skills.

Mansioni

• Deliver warm, confident customer service reflecting Farm Boy’s brand.
• Collaborate with the Department Manager to execute strategies and meet goals.
• Lead training, coaching, motivation and recognition to develop the team.
• Run regular team huddles to share goals and provide feedback.
• Support daily operations with frontline service, merchandising, staffing and clean facilities.
• Provide office and administrative support including inventory management, ordering, invoicing, scheduling, and payroll tasks.
• Ensure Safe Food Handling and Health & Safety policies are followed for a safe shopping environment.
• Assist with other related duties as required.

Conoscenze

Supervisory experience

Customer service excellence

Team leadership

Organizational skills

Communication skills

Formazione

Post-secondary program (business)

Strumenti

Computer software

Payroll systems

Inventory management systems

Descrizione del lavoro

Be part of what makes us different. You'll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy's commitment to the best fresh shopping experience. Through collaborative leadership, hands‑on coaching, and daily team engagement, you'll help build a high‑performing department where team members feel supported and customers feel welcomed. Here are some of the other ways you'll help us stand out:

Responsibilities

• Deliver warm, confident, and engaging customer service that reflects Farm Boy's commitment to the best fresh shopping experience.
• Work closely with the Department Manager to execute departmental strategies and achieve stated goals and performance objectives.
• Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
• Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
• Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
• Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
• Promote compliance with all Safe Food Handling and Health & Safety policies, procedures, and provincial regulations to maintain a safe and high‑quality shopping environment.
• Contribute to store success by assisting with other related duties as required.

What you bring to the table.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post‑secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
• The ability to thrive in a fast‑paced, dynamic environment by effectively managing competing priorities while maintaining a high level of performance.
• Excellent organizational, analytical, and interpersonal skills supported by a clear, professional communication style.
• Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
• Thrive in a hands‑on setting that involves extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in‑store purchases.
• On‑the‑job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply‑in‑cluding those with non‑traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

FBSWE