Assistant General Manager, Toronto

Equinox; Toronto; On-site; CAD 70,000 - 78,000; Full time

Benefits offered by this job

Complimentary Club membership

PT/Pilates/Spa access

Job summary

Equinox Toronto is seeking an Assistant General Manager to drive smooth operations across front desk, housekeeping, and club services, ensuring exceptional guest experience. You will lead teams, manage inventory, payroll, budgets, and staff training to uphold premium standards.

The role emphasizes revenue growth and service excellence, with a salary range of CAD 70,000–78,000 and a complimentary club membership plus access to Personal Training, Spa and other services.

Qualifications

• 3–6 years of management experience in a customer-facing setting.
• Enthusiastic, passionate about fitness and service.
• Excellent verbal and written communication skills.
• Proven ability to drive revenue and manage staff.
• Financial management experience.

Responsibilities

• Train and supervise Front Desk, Housekeeping and M.O.D managers while assisting the General Manager.
• Oversee inventory control, payroll budgeting, daily bank deposits, shift coverage, and maintenance.
• Educate staff on proper company policies and procedures.

Skills

Leadership

Team management

Communication

Customer service

Financial acumen

Job description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

Company Description

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

What We Do

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
• Educate staff of proper company policies and procedures

Pay Transparency

$70,000-$78,000 CAD annually

Qualifications

• Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting
• Enthusiastic, passionate and knowledgeable regarding the fitness industry
• Excellent verbal and written communication skills
• Proven ability to drive revenue
• Hire, direct and train staff as well as excellent time management and follow-up skills
• Financial management experience

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer.

For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.