Assistant General Manager — Lead People & Guest Experience

Boston Pizza International, Inc. (New Glasgow); Keswick; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth

Community involvement

Scholarship program

Mentorship programs

Job summary

Boston Pizza is seeking an Assistant General Manager to oversee daily restaurant operations, focusing on training, staffing, scheduling and performance management of the Front of House team. The AGM ensures an excellent Guest and team member experience, champions a fun and safe work environment, and supports a thriving workplace culture.

The role emphasizes leadership, coaching, and strong communication to drive guest satisfaction and team development in a dynamic casual dining setting.

Qualifications

• Experience managing front-of-house operations in a restaurant.
• Proven ability to train, develop and schedule staff.
• Commitment to hospitality standards and food safety.
• Strong leadership and communication skills.

Responsibilities

• Leads by example and works alongside their team members
• Achieves goals through organizational skills and time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the Foundations of Hospitality, Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges and coaching the team
• Maintains a positive composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Skills

Leadership

Staffing & Scheduling

Guest service

Communication

Job description

Boston Pizza is seeking an Assistant General Manager to oversee daily restaurant operations, focusing on training, staffing, scheduling and performance management of the Front of House team. The AGM ensures an excellent Guest and team member experience, champions a fun and safe work environment, and supports a thriving workplace culture.

The role emphasizes leadership, coaching, and strong communication to drive guest satisfaction and team development in a dynamic casual dining setting.